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"WELCOME TO VIKI ✨ 5% OFF FIRST ORDER: WELCOME5 • PREMIUM QUALITY DESIGNS • MADE FOR YOUR HOME"

FAQ

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Frequently Asked Questions

Everything you need to know about our furniture, delivery, and services.

Yes, we offer a delivery and assembly service for our furniture products. Our team of trained professionals will handle the delivery and assembly according to the manufacturer's instructions to ensure safety and stability.

Yes, you can return or exchange a furniture item if you are not satisfied with it. Please refer to our Refund and Return Policy for specific details on timelines and condition requirements.

Yes, we offer a 1-year warranty on all of our furniture products. This warranty covers any defects in materials or workmanship (manufacturing defects). We will repair or replace the item at no cost to you.

Yes, you can cancel your order if it has not yet been shipped. Please contact us immediately at support@vikifurniture.com. If the order has already been shipped, standard return policies will apply.

At Viki Furniture, we use high-quality Engineered Wood and Particle Board (Pre-laminated) that are known for their durability, termite resistance, and modern finish.

Yes, we offer Contract Manufacturing services for clients with specific bulk furniture requirements (Offices, Apartments, etc.). Contact us to discuss your custom needs.

Once your order is shipped, you will receive an email or SMS with the tracking details. You can also log in to your account on our website and view the order status under “My Orders.”

Still have questions?

Chat with our support team instantly on WhatsApp.

WhatsApp Help (+91-70109 68157)